Expert Broker Support for Enhanced Customer Service
At xSource, our dedicated team:
- Collects data and documents from leads
- Provides expert customer service support throughout the application process
- Offers post-settlement support for loan switches, clarifications, and more
Let us help you deliver exceptional client experiences!
Answering Service
Handle incoming calls, support existing deals, and collect new lead information.
Valuation ordering
Online valuation ordering (where available and requested).
Client Updates
Regular progress updates from lodgement to settlement, guiding clients through document signing and settlement.
Pricing requests
Online pricing requests (where available and requested).
Support
General support, milestone management, valuation ordering, and pricing requests.
Online, phone, and email broker support for borrower relationships.
Loan Processing Expertise
Virtual assistants with loan processing experience handle deal-related matters, working closely with parabroking and processing teams.
Reliable Customer Service
Dedicated phone line and email account for personalized support.
Comprehensive Support
Lead-to-post-settlement assistance, ensuring customer satisfaction at every stage.
Why Choose Us?
Our virtual assistants:
- Handle time-consuming tasks, freeing you to focus on business growth
- Work seamlessly as an extension of your team
- Deliver reliable, flexible, and secure support
- Keep operations running smoothly without added overhead
Maximize productivity and efficiency with our expert support!
Simplicity
Easy integration into your business.
Great value
Fixed pricing plans with a 100% money-back guarantee.
Fast approvals
High-quality work with a 24-hour turnaround.
Compliance
Complete care of NCCP documentation.